How much does delivery cost?

Delivery is FREE on orders over £250 across mainland UK. Under £250, delivery is scaled per item and capped at a maximum of £55 for your whole order — you'll always see the exact cost at checkout before you pay.

How long does delivery take?

In-stock items are dispatched the next working day and typically arrive within 3–5 working days. Pre-order items: our team will contact you with an expected date.

Do you deliver outside mainland UK?

Standard delivery covers mainland UK. For Northern Ireland, the Scottish Highlands and Islands, or international destinations, get in touch before ordering and we'll quote the best option.

Delivery Information | Free Over £250 | Britain’s Got Bathrooms

Delivery information

Free delivery over £250. Never more than £55.

Simple, honest delivery pricing across mainland UK — with careful pallet couriers for the big stuff and full tracking on the rest.

What delivery costs

FREE on all orders over £250
across mainland UK

£55 max orders under £250 — delivery is scaled per item,
and never more than £55 for your whole order

Delivery is calculated per item based on size and weight, so a towel rail costs far less to send than a bath — you’ll always see the exact cost at checkout before you pay. Northern Ireland, Scottish Highlands & Islands, or anywhere else? Get in touch and we’ll sort a quote.

How long it takes

In-stock items are dispatched the next working day and typically arrive within 3–5 working days. If your item is on pre-order, one of our team will contact you with the expected delivery date before anything is charged for dispatch. You’ll be notified when your order is on its way.

How delivery day works

We book it in. Large items (baths, enclosures, furniture) travel by pallet courier — they’ll contact you to agree a delivery day, so please give us a daytime phone number at checkout.
Kerbside delivery. Pallet deliveries are made to the kerbside or driveway — the driver isn’t insured to bring goods inside, so arrange a helping hand for heavy items. Smaller items arrive by standard tracked courier.
Check before you sign. Please inspect your delivery on arrival where possible. If anything looks damaged, note it with the driver and photograph it.
Report any problems fast. Tell us about damage or shortages within 48 hours at shop@bathroomsuk.com with photos — we’ll get replacements moving straight away at no cost to you.

Golden rule: don’t book your plumber or fitter until your goods have arrived and been checked. Delivery dates are estimates, and we can’t cover installer costs for bookings made before delivery.

Delivery FAQs

Will I receive more than one delivery?

Possibly — if your order mixes large pallet items with smaller parcels, they may arrive separately. We’ll let you know what to expect when your order is dispatched.

Can I change my delivery address after ordering?

If your order hasn’t been dispatched, usually yes — call us on 01392 682879 as soon as possible and we’ll do our best.

What if I’m out when delivery is attempted?

Pallet deliveries are booked in advance, so missed deliveries are rare — but a failed pre-booked delivery may incur a re-delivery charge from the courier, so tell us early if your plans change.

Can I collect my order?

Often, yes — we’re at Marsh Barton in Exeter. Call ahead on 01392 682879 and we’ll confirm when your order is ready to collect.

Special requirements?

Tight access, timed delivery, Northern Ireland, islands or overseas — get in touch before you order and we’ll find the best way to get it to you.