Privacy Policy
Britain’s Got Ltd trading as Britain’s Got Bathrooms is committed to maintaining the trust and confidence of visitors to our website. This policy explains how, when and why we collect your personal information and how we keep it secure.
- We never sell, rent or trade your details with other companies for marketing purposes.
- We collect only what we need to process your order and improve the site.
- You can see, correct or delete your data at any time — just email us.
Who we are
Britain’s Got Ltd trading as Britain’s Got Bathrooms (company reg. no. 16582933), 4 Bridford Road, Marsh Barton Industrial Estate, Exeter, Devon, EX2 8QX. We are the data controller for the information described in this policy. You can contact us about anything data-related at shop@bathroomsuk.com or on 01392 682879.
The information we collect
When you place an order we collect your name, billing and delivery address, email address, phone number and order details. Payment card details are processed securely by our payment providers and are never stored on our servers. When you contact us or sign up to our newsletter, we collect the details you give us so we can respond and keep in touch.
Cookie Policy
What are cookies?
Cookies are small data files placed on your computer, phone or tablet as you browse. They help the website remember your device — keeping your basket working, tailoring the products shown to you, and helping us understand how the site is used. Some cookies are set by third parties who participate in our marketing programmes or display advertising on our behalf.
The cookies we use
| Category | Examples | Purpose |
|---|---|---|
| Strictly necessary | woocommerce_cart_hash, woocommerce_items_in_cart, wordpress_logged_in | Keep your basket, login and checkout working. The site cannot function without these; they are always on. |
| Analytics | _ga, _gid (Google Analytics) | Count visitors and understand how the site is used, in a way that does not identify you. |
| Marketing | _fbp (Meta/Facebook Pixel) | Measure our advertising and show you relevant ads on other platforms. Only set with your consent. |
We do not use cookies to record your name, address or other contact details.
Managing cookies
You can accept or decline non-essential cookies using the banner when you first visit, change your choice at any time via the cookie settings link in the site footer, and block or delete cookies in your browser settings — see your browser’s help pages for instructions. If you disable all cookies, the site will still browse but you won’t be able to complete a purchase.
Google Analytics
We use Google Analytics to collect standard internet log information and visitor behaviour patterns — for example, visitor numbers to different parts of the site. This information is processed in a way that does not identify anyone, and we do not allow Google to attempt to identify our visitors. See the Google Privacy Policy.
Mailing lists
If you sign up to our e-newsletter, we use your details to send you the updates you asked for, to contact you if we need further information, and to check our records are accurate. We use a third-party provider, MailChimp, to deliver the newsletter, and gather open and click statistics using industry-standard technologies to improve it — see MailChimp’s privacy notice. You can unsubscribe at any time using the link at the bottom of any email, or by emailing shop@bathroomsuk.com.
Sharing your data
We do not sell, rent or trade your personal data. We share it only with the service providers who help us fulfil your order — couriers who deliver your goods, payment processors, and the platforms described above — and only what they need to do their job.
Your rights
You are entitled to view, amend or delete the personal information we hold about you, to object to or restrict its processing, and to receive a copy in a portable format. Email your request to shop@bathroomsuk.com and we’ll respond within one month. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this notice
We review this privacy notice regularly and post any updates on this page.